Frequently asked questions

Yes. You can create a dual chart and view the relationship overview for free. The full report and its price are shown clearly before you unlock anything — no automatic renewals.

Zodiac matching uses only the birth year. BaZi compatibility compares both people’s year, month, day, and hour pillars, along with the spouse palace, day masters, ten gods, and luck cycles.

No. A compatibility reading is not a verdict on whether you can be together. It helps you see needs, differences, and better ways of relating. A clash or difference is not a prohibition.

The chart can be recalculated consistently, but relationship interpretation is a traditional cultural reference, not a scientific measurement, and cannot guarantee an outcome. It helps you organize expectations and differences; it does not make the decision for you.

It can compare both people’s rhythms and point to periods that may be more suitable for discussing and planning marriage. It will not claim that a particular year guarantees marriage.

Yes. The birth date alone already provides meaningful analysis. Hour-related content is clearly marked as missing rather than guessed. If you learn the hour later, you can add it.

Both people’s gender, birth date, birth hour, and birth city. Solar and lunar dates are both supported; the system converts and charts them consistently.

Choose “birth hour unknown.” The chart will use the year, month, and day pillars and mark which conclusions are more conservative. You can also enter an approximate time and confirm later.

You do not need to enter your real name. Birth data is used only to calculate the chart and generate the report, is not shown publicly, and is not sold to third parties. You can manage or delete related records in your account.

The free result includes both charts, the spouse palace, a marriage foundation overview, and selected highlights. The full report is a one-time purchase: US$5.99 launch price (regular US$7.90), with no subscription and no automatic renewal. Content and price are shown before unlocking.

Prices are shown in USD on the site. Waffo’s checkout may display your local currency based on your location; the actual charge and available payment methods are shown at checkout. There is no automatic renewal.

It is usually generated within a few minutes after payment. If generation fails, the system retries automatically. If it is still missing after 10 minutes, contact support with your order ID.

This is one-time digital content, and refunds are generally not available after payment. If the content is not delivered, you are charged twice, a transaction is unauthorized, the content has a material defect that cannot be fixed, or applicable law requires a refund, email support@fatepartner.com. You may apply within 7 days of payment; this is our commercial request window and does not affect your statutory rights. We may grant refunds at our discretion.

Yes. After purchase, open the report in “My Reports” and download the PDF. There is no extra charge for saving or printing it.

Yes. Sign in to the same account and open “My Reports”; your purchased report is available without paying again.

You can delete a report in “My Reports.” Deletion is permanent and the report will not be regenerated. To delete your account, email support; we will handle it according to the privacy policy.

Sign in, open “My Reports,” and select “View invoice / receipt” to open Waffo’s consumer portal. If the link does not work, email us with your order ID.